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                HUMAN USE OF WORLD KNOWLEDGE



                        ISI/RR-73-7



                      ROBERT M. BALZER



             USC INFORMATION SCIENCES INSTITUTE

                     4676 ADMIRALTY WAY

              MARINA DEL REY, CALIFORNIA 90291

                       (213) 822-1511

                       FEBRUARY 1973







This research is supported by the Advanced  Research  Projects  Agency

under  Contract No.  DAHC15 72 C 0308, ARPA Order No.  2223/1, Program

Code No.  3D30 and 3P10.



Views and conclusions contained in this study  are  the  author's  and

should  not  be  interpreted  as  representing the official opinion or

policy of the University of Southern California or any other person or

agency connected with it.


Human Use of World Knowledge                        Page   2
Robert M. Balzer


                HUMAN USE OF WORLD KNOWLEDGE


     Human  use  of  world  knowledge  is  a  concern  of   artificial

intelligence  both  as  an  estimator of the amount of world knowledge

required to solve particular problems and as a suggestor of techniques

of  utilizing  such  world knowledge.  However, since this topic is so

ill-defined,  psychological  experiments  which  deal  at  interesting

levels  of  complexity  have been very hard to define.  Therefore most

knowledge of this area is based on our own subjective intuitions.


     While we are not psychologists, we would like  to  present  three

experiments  which  deal with complex, real world type situations, and

which should shed some light on how  humans  use  world  knowledge  in

complex  situations.   All  of these experiments are based on a common

technique, which we feel, in the hands of professionals, offers a tool

for  further  investigation  of  the amount of world knowledge used by

human subjects and the mechanisms by which  they  process  such  world

knowledge.


     We  were  drawn  into  a  study  of  world   knowledge   by   our

investigations  into  Automatic  Programming.  It is our view that one

important capability of such  a  system  is  the  ability  to  acquire

knowledge  about  a new problem area, and to then bring this knowledge

to bear in following instructions while attaining goals  specified  by

the user in this problem area.  It is our contention that only through

use  of  such  "world  knowledge"  of  the  domain  can   the   system

intelligently process the users requests, and move from what have been

essentially macro  based  languages  to  those  that  are  essentially


Human Use of World Knowledge                        Page   3
Robert M. Balzer


context  dependent.  This movement represents, we feel, the next major

advance in programming systems.


     In  our  report[1],  to  show  the  power  of  this  approach  we

hypothesized a worst case situation in which the user, while not being

evasive, only answered the systems requests for information.  From  an

initial  statement  by the user of his goal the system had to discover

the relationships between the objects of that world, construct a model

of  that world from such relationships, and then utilize this model in

obtaining the users goal.


     We  include  below  this  hypothetical  dialog  along  with   the

hypothetical reasoning that we would like such a system to employ.


     Lines preceeded by a * are input from the user,  lines  preceeded

by  a  $  are  responses from the system, and everything within square

brackets [] is an explanation of how  the  system  is  processing  the

input  and  the  inference  it  is  making, thus, analysis will always

follow the input or response being analyzed.





* Lets build an Airline Reservation System.
  [create a new model called 'Airline Reservation System']
$ OK, how?
* We want to be able to tell how many seats are free on each
  flight.
  [there exist a set of entities called 'flights'. One of the
   attributes of flight is 'seat' and there are an unknown number
   of seats per flight. One of the values of some attributes
   of seat is 'free'. Goal of 'Airline Reservation System'
   is to keep track of free seats on each flight. Because free
   seats must be kept track of, there exists some operation or
   operations which changes either the number of seats per flight
   or the value of the unspecified attribute of seat to something
   other than 'free'.]

Human Use of World Knowledge                        Page   4
Robert M. Balzer


$ Besides being free what else can seats be?
  [since system must keep track of free seats it attempts to find
   out what other 'types' of seats there are.]
* Reserved.
  [seats can be either 'reserved' or 'free'.]
$ How many seats are on a flight?
  [now that 'type' of seats are known, how many seats are there.]
* It depends on the type of airplane.
  [there exists a set of entities called airplanes which have a type
   and this type determines the number of seats on a flight. Hence
   there is an association between an airplane and a flight.]
$ How are airplanes and flights related?
  [ask user to state implied relationship.]
* A flight is the movement of an airplane from a departure point
  to a destination.
  [a flight consists of an airplane, a departure point, and a
   destination. The action of a flight is to move its airplane
   from its departure point to its destination. A flight does
   not have seats as an attribute. An airplane has seats as an
   attribute.]
$ How does the type of airplane determine the number of seats.
  [find out relationship between type of airplane and number
   of seats.]
* Lets worry about that later.
  [mark this relationship for processing later.]
$ OK, how do free seats become reserved?
  [find out what operations exist to change 'type' of seat.]
* A reservation for a seat on a flight changes a free seat to
  reserved, and a cancellation changes a reserved seat to free.
  [a reservation is an action which changes the 'type' of a seat
   from free to reseved. A cancellation is an action which
   changes the 'type' of a seat from reserved to free.  Assume
   that cancellation is also for a seat on a flight and that
   therefore reservation and cancellation are inverse operations.
   Assume that the changed seat is  part of the airplane
   associated with the specified flight.]
$ Is the altered seat part of the airplane associated with the
  flight?
  [test this assumption.]
* Yes, it is on the flight.
  [seats are 'on' not 'part of' airplanes.]
$ How do reservations occur.
  [is reservations an externally or internally controlled action
   and what are its prerequisites?]
* Both reservations and cancellations are specified from a
  terminal.
  [one or more terminals will be connected to the resulting 
   system. Reservations and cancellations are externally controlled
 actions initiated by some input from a terminal.]
$ What input initiates a reservation.
  [what is form of reservation command.]
* 'reserve <flight> <date>' similarly for cancel.
  [(Note: angle brackets are used to indicate something which

Human Use of World Knowledge                        Page   5
Robert M. Balzer


   evolves to a specification of an object of the type named within
   the angle brackets) A reserve or cancel command specifies
   the flight on which a seat is to be reserved or cancelled and
   a date.]
$ What is the function of the specified date?
  [what is the relationship between reservation, flight, and date.]
* Flights occur periodically as specified in the airline schedule
  and date is used to specify a particular one.
  [there exists an airline schedule which specifies when flights
   occur either with respect to some specified date or to some
   periodicity. To specify a particular flight the flight
   specification must also be accompanied by a date.]
* OK, let's test the system.
  [model is not complete. We can't simulate it yet.]
$ Wait a minute. First, how is the type of airplane on a flight
  determined?
  [we need to know type of airplane for each flight, the airline
   schedule, and initial 'type' of seats on a flight.]
* It is specified in the Airline Schedule which is in file
  Airline.Schedule.
  [Airline Schedule specifies type of airplane on a flight.
   Airline Schedule is in file Airline.Schedule.]
$ Are seats initially free or reserved?
* Free.
  [seats on a flight are initially free.]
$ OK, let's simulate system.

     In condensed form, the model consists of the following
information:
   1. Goal is to keep track of free seats on each flight.
   2. A flight is the movement of an airplane from a source
      point to a destination.
   3. The type of the airplane determines the number of seats
      on the flight.
   4. Seats are either free or reserved, and initially they are
      all free.
   5. Reservation and cancellation are actions, specified
      from a terminal which change the status of one seat from
      free to reserved or reserved to free, respectively.
   6. The flight and type of airplane used on the flights are
      specified in an Airline Schedule.

     Several people who were shown this dialog were unconvinced  about

its  feasibility.   They felt it only worked because the system always

asked the right question and because it made the right inferences from

the  replies given.  Both these activities, they felt, depended upon a

very  large,  and  unstated,   body   of   world   knowledge.    Thus,


Human Use of World Knowledge                        Page   6
Robert M. Balzer


implementation of such a system would be infeasible.


     In an effort to dispell this criticism we were forced  to  devise

an  experiment  which  would  support  our  contention  that only very

limited use of world knowledge was necessary to support such a dialog.

Such  an  experiment  requires  the  ability to cut off, or limit, the

interactions between the new area being explained to  the  system  and

the  body  of  world  knowledge  that  might  be  brought  to  bear on

understanding such a new environment.  We feel that this could be most

effectively  done  by translating each of the content words of the new

domain into a nonsense word,  and  presenting  the  information  as  a

mixture of normal English with the translated nonsense words appearing

wherever one of the content words of the domain would have been used.


     We ran this experiment with four subjects, each  of  whom  was  a

programmer.   We asked them to solve the problem under the same ground

rules as above, namely, they had to ask questions to gain  information

from  the  user  who  understood  the  domain.  One protocol from this

experiment is given in Appendix  I,  the  others  are  available  upon

request.


     Each subject was able to solve the problem in about a half  hour,

although  none was able to relate the solved problem to any real world

situation.  The scenario generally  followed  the  above  hypothetical

discourse  which  was  generated  prior to the experiment.  All of the

subjects experienced difficclty with the use of the word  'flight'  to

represent  a  set of flights which had to be disambiguated with a date

to specify a particclar one.  Some of the  subjects  also  experienced


Human Use of World Knowledge                        Page   7
Robert M. Balzer


difficulty  in  realizing: that seats were indistinguishable; that the

domain had no way of getting to a particular one;  and  that  if  they

wanted  to  do  so,  they  had to construct an internal data structure

themselves.


     We feel that this limited experiment demonstrates that people can

acquire  new  knowledge  in  a  formal  (by  formal  we  mean symbolic

linguistic based knowledge rather than experience based) way without a

strong semantic understanding of the domain.


     However, this experiment dealt only with a very well thought  out

problem   and  contained  just  11  content  words  which  had  to  be

translated.  We wanted to also investigate whether the same techniques

were applicable to real descriptions of how to do something or the way

something worked.  We therefore ran two  other  experiments  with  the

same  basic  philosophy of substituting nonsense words for the content

words of the domain but both of which  dealt  with  descrrptions  that

were randomly selected from books.


     The second experiment involved a single subject (the author)  and

was  non-interactive,  consisting  only  of the translated description

taken from a book.  This  problem  was  much  more  complex  than  the

orignal  one,  involving  86  translated words.  It, and the subject's

solution are presented below as a series of  line  triples.   In  each

triple  the  top  line represents the orignal untranslated text of the

problem.  The middle line represents the text as given to the subject,

and  the bottom line represents the subject's solution to the problem.

These triples are followed by the subject's written protocol which  he


Human Use of World Knowledge                        Page   8
Robert M. Balzer


used  to  solve  the problem.  The numbers following each component of

that  protocol  represent  the  line  of  the  text  from  which   the

information was found that helped generate that component.



(2)  When the chain attached to the lever of the flushing cistern is

            pottle sprocked        framper      lorching   lank

              ---  connected          ---           ---     ---

(3) pulled ( Fig. 2 ), the hollow iron bell-shaped unit rises and

flumed                  zif    lug   rampled        lorks

pulled                  ---    ---     ---            ---

(4) opens the passage to the flush pipe. As soon as water flows down

rundles    trank         lorch mit             krumper lud  glimp

opens      ---            ---  pipe             water flows down

(5) this pipe, a vacuum is formed in the cavity of the bell and causes

          mit     luff    stiffled       grindle       dorf

         pipe      ---     formed          ---          ---

(6) more water to flow from the cistern through the bell and down the

        krumper    lud           lank               dorf     glimp

         water    flow           tank                ---     down

(7) pipe. The cavity inside the bell thus acts as a siphon ( Fig. 1 ).

 mit     grindle grobble    dorf      yams        zog

pipe       ---   within     ---       acts        ---

(8) When a vacuum is formed at C ( by initially applied suction ),

            luff    stiffled                    brobed  leepion

            ---      formed                      ---      ---

(9) water is drawn through the siphon tube. Once the flow has been


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Robert M. Balzer


krump    flitz              zog   plutz          lud

water     ---               ---    ---           flow

(10) started, it will continue. For the siphon to function, its outlet

 foped              nud              zog       orkion       frob

started          continue            ---     function        ---

(11) must always be below the level of the water in the tank. When the

                   gronk      tove       krumper       mung

              above or below  level       water      container

(12) chain of the water closet has been briefly pulled and released,

 the

pottle      krumper frotz                  flumed     regritched

  ---        water   ---                   pulled     released

(13) bell falls back into position over the inlet of the flush pipe,

dorf zorchs bart     bletchion         blutz        lorch  mit

 ---  moves   ---    position          mouth          ---  pipe

(14) but the flow of water down the pipe continues - thanks to the

 siphon

            lud    krumper glimp    mit   nuds                     

 zog

            flow    water down     pipe continues                  

 ---

(15) effect - until the cistern has been drained. As the water level

 lerp               lank            zonked         krumper tove

 ---                tank            emptied         water level

(16) in the cistern goes down, the float descends and opens the water

            lank        glimp     blib    yads      rundles   krumper


Human Use of World Knowledge                        Page  10
Robert M. Balzer


            tank        down      float   falls      opens     water

(17) supply valve, so that the cistern fills up again. When the float

drortly cavem              lank  tuboats                    blib

  ---  valve               tank   fills                    float

(18) has risen to a certain level, the inflowing water is cut off by

 the

        rankle              tove      wipsening krumper rosehart

        risen              level        rising  water   shut

(19) valve. The capacity of the flushing cistern is usually 2 gallons.

cavem       begipt         lorching   lank               panzers

valve      capacity           ---     tank               gallons

(29) Fig. 3 illustrates another type of cistern. When the rod is

               omps             arg     lank            leffer

               shows           type     tank              ---

(21) briefly pulled up and then released, the water here, too,

 continues

            flumed             regritched   krumper             nuds

            pulled             released      water           

 continues

(22) to flow until the cistern is drained. The rod is provided with a

       lud             lank       zonked     leffer  roppled

       flow            tank      emptied       ---     ---

(23) freely movable float which is prevented from floating to the

 surface

grotly  metz   blib           whatsised       blibing         funk

  ---    ---   float          prevented       floating       surface


Human Use of World Knowledge                        Page  11
Robert M. Balzer


(24) of the water by two stops on the pull rod. When the rod is raised

          krumper        zaps        flum leffer      leffer   plated

          water          pins        pull   ---         ---      ---

(25) and the inlet of the flush pipe is opened, the closing pressure

 which

            blutz        lorch  mit    rundled     fluding  cropper

            mouth         ---  pipe    opened         ---      ---

(26) is developed by the water column in the full tank is reduced. The

        muffered        krumper  frag             mung    reganded

          ---           water   left            container   ---

(27) buoyancy of the float predominates and keeps the pipe inlet open.

  drode         blib      goths        lotsos    mit  blutz  rundle

       ---          float      ---         keeps     pipe mouth open

(28) Then the rod descends and the rubber valve disc is thrust against

            leffer  yads         frerker cavem stremple  ellis

              ---   falls          ---   valve    ---     held

(29) its seat by the inflowing water.

       gnagy        wipsening krumper

       limit        rising    water

(30) In some systems the flush pipe is connected to the water supply

             rops       lorch  mit    floppered        krumper drort

             models       --- pipe       ---           water   ---

(31) through a lever-operated ( Fig. 4 ) or a pushbutton operated

                blitzened                        gipe    wuffled

                   ---                            ---       ---

(32) valve ( Fig. 5 ). In the former the flushing operation is


Human Use of World Knowledge                        Page  12
Robert M. Balzer


cavem                    stiffler   lorching  wuffleion

valve                    former       ---        ---

(33) initiated and terminated by hydraulic pressure equalisation which

 gibed            roged        marg    cropper    gropion

  ---              ---          ---      ---        ---

(34) is effected by the composite valve system. In the pushbutton

       lerped           zilla    cavem   rop             gipe

        ---               ---    valve model              ---

(35) type, actuation of the pushbutton initiates the flow, which is

arg    bisbey             gipe                   lud

type     ---               ---                   flow

(36) subsequently likewise cut off by pressure equalisation and spring

                        rosehart      cropper    gropion     

 donnering

                           shut         ---         ---           ---

(37) action.

yamion

action

(IO flum <pottle>)2 (sprock pottle framp)2

(of framp lank)2 (AVO lorch land)2

(AVO lorch wuffle)34 (AVO lorch mit)32

(AVO zif unit) (AVO lug unit)3

(AVO rample unit)3 (IO lork unit)3

(rundle unit trank mit)4 (AVO glimp lank)16

(nondiscrete krumper)6 (eq lud flow)6

(eq yam act)7 (encloses dorf krumper)6


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Robert M. Balzer


(containedin krumper lank)6 (eq tuboats (one of rises fills))17

(rundle blib krumper ?)16 (rundle ? blutz ?)26

(eq rosehart shut)18 (of tove krumper)11

(IO lud krumper)4 (AVO glimp krumper)4

(set mit)5 (IO stiffle luff)5

(of grindle dorf)5 (IO fop lud)9

(IO nud lud)10 (IA glimp mit)6

(eq grobble within)7 (yam grindle zog)7

(IO flutz krumper)9 (of plutz zog)9

(through plutz krumper)9 (when (fop lud)(nud lud))10

(IO ork zog)10 (of frob zog)10

(type gronk position)11 (container mung krumper)11

(of frotz krumper)12 (of pottle frotz)12

(IO pottle gritch)12 (of blutz mit)13

(eq bletch position)13 (eq zorch move)13

(eq ork function)10 (eq tove (one of level temperature))18

(eq gronk (one of above below)11 (eq omp show)21

(eq arg type)21 (eq nud continue)10,14

(eq blutz mouth)13 (eq zork fill)15

(eq glimp down)16 (eq rosehart (one of closed shut))18

(eq rankle risen)18 (eq wipsen(one of rising entering))18

(eq blib float)18 (eq cavem valve)18

(eq yad(one of falls descends))16 (eq rundle opens)16

(like leffer pottle)22,12 (eq whatsis(one of stop prevent))24

(of yaps leffer)25 (eq funk(one of top surface))24

(eq ellis held)9 (eq frag left)27


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Robert M. Balzer


(eq rop model)32 (eq stiffle form)34

(type begipt measure)19 (unit panzer begipt)19

(eq lotso keep)29 (eq sprock (one of attach connect))2

(type flum move)3 (opposite flum gritch)12

(eq fop start)10 (type zog valve)5-7


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Robert M. Balzer


                  Attributes and Relations





x is an operation on y             (IO x y)

x is a relation between y and z    (x y z)

x is a part of y                   (IPO x y)

x is an attribute value of y       (AVO x y)

x is non-discrete                  (nondiscrete x)

x is associated with y             (IA x y)

x is an attribute of y             (Atr x y)

x modifies y                       (Mod x y)


     This experiment was only partially successful, for,  rather  than

solving  this  problem  by creating a formal model of the interactions

between the components of the domain, the subject performed a type  of

crypto-analysis and attempted to decode the problem into terms that he

understood.  He thus brought to  bear  very  large  amounts  of  world

knowledge  in  decoding  particular  passages  of  this  text.   As an

example, consider the passage which  was  the  key  to  decoding  this

problem,  it  is "and causes more krumper to lud from the lank through

the dorf..." (from lines 5 through 6).  The subject  noticed  in  this

passage that krumper was not pluralized, hence, he drew the conclusion

that krumper was a mass noun, that is, something which  is  considered

as  a  whole  bunch  of  things  without  considering  the  individual

elements.  Examples of such mass nouns are sugar or flour.   The  next

part  of  the  passage  says  to lud from someplace through something.

Thus, lud is some type of a movement  verb.   From  our  knowledge  of


Human Use of World Knowledge                        Page  16
Robert M. Balzer


English,  its vocabulary, and how mass nouns move, we know that lud is

probably either pour or flow.  The subject was thus utilizing all  the

world  knowledge at hand to find out some properties about the objects

beeng discussed,  and  then  fitting  those  into  the  set  of  known

possibilities for such properties.


     Analysis of the protocol  by  the  subject  himself  has  however

yielded a set of rules which we hope will begin to deffne the way such

formal models are built  up  and  knowledge  is  extracted  from  such

passages.


     In an attempt to overcome the decoding process which was  engaged

in in the second experiment, and to make more accessible the reasoning

processes which were being used by the subject,  we  devised  a  third

experiment.   This  again consisted of a non-interactive experiment in

which the subject was presented  with  a  description  of  how  to  do

something,  or  the  way something worked, taken from a book after the

content words had been translated.  We made two significant changes in

this  experiment.  First, the sentences were presented to the subject,

one at a time.  A protocol was taken on  each  sentence  so  that  the

subject  was  forced  to focus on that particular sentence and extract

all the information he could from it.  Secondly, instead of  a  single

subject  we  had  a  group  of  subjects  sitting  around  a table and

conversing with one another about the conclusions they  were  reaching

and  the evidence being extracted from the problem.  The subjects were

explicitly told not to attempt to decode the problem, but  rather,  to

build  a  model which represented the interacttons between the objects


Human Use of World Knowledge                        Page  17
Robert M. Balzer


being described.


     The original and presented versions  of  the  problem  are  given

below and a protocol of the first few sentences appear in Appendix II.





(0)  sooner or later everyone runs across the problem of fastening
                                                      pottling[nil]
(1)  something to a wall inside the house. though the first impulse
 may
                   sprock[NIL]     lorch[NIL]
(2) be simply to drive a nail into the wall, this seldom proves a 
                lank[NIL] flum[NIL]   sprock[(1)]
(3)  satisfactory solution. since interior walls are usually hollow,
                                zif[NIL] sprocks[(2)]        lug[NIL]
the (4)  nail merely breaks through into empty space - leaving you
 with
        flum[(2)]    ramples[NIL]        lork[NIL] rundle[NIL]
(5)  little more than some cracked plaster and a useless hole for your
 
                          tranked[NIL] miter[NIL]       krump[NIL]
(6)  trouble.
  (7)  to provide a more satisfactory solution to this problem, there
(8)  are many special wall fasteners that can be used. regardless of
                   sprock[(3)] pottlers[(0)]
(9)  the size or weight of the fixture being hung, chances are there
       luff[NIL] stiffle[NIL]  grindle[NIL] foped[NIL]
(10) is a fastener available which will do the job. the load
          pottler[(8)]                                grobble[NIL]
(11) that can be supported is limited only by the strength
                yamed[NIL]    zoged[NIL]          brob[NIL]
(12) of the wall material itself.
         sprock[(8)] leep[NIL]
  (13) for light - duty jobs, such as hanging small pictures and
         flitz[NIL] plutz[NIL]        foping [(9)]     nuds[NIL]
 (14) decorative plates, there are hangers available which can be 
     ork[NIL] frobs[NIL]         fopers[(13)]
(15) cemented in place against the wall. some of these come with
    gronked[NIL]                 sprock[(12)]
(16) a separate liquid adhesive, while others are adhesive -
               mung[NIL] frotz[NIL]              frotz[(16)]
(17) backed. since this type of device sticks to the surface only
  gritched[NIL]              bart[NIL] bletchs[NIL]
(18) it is limited by the strength of the surface coating which
           zoged[(11)]    brob[(11)]    blutz[(17)] lerping[NIL]
(19) is already in place on the wall.
                                sprock[(15)]

Human Use of World Knowledge                        Page  18
Robert M. Balzer


     We learned three things from this experiment.   First,  that  the

subjects  placed  very heavy emphasis on the use of function words and

utilized them to ascribe a relationship between unknown objects in the

domain.   Thus,  awareness  about the domain was largely built up from

knowledge about the  function  words.   Such  knowledge  represents  a

fairly  well-defined  and  limited  body  of  knowledge, and should be

amenable to incorporation in a mechanized system.


     Second, that although the subjects were instructed not to  decode

the  problem,  as  they  were  attempting to use the function words to

relate the objects in the domain, they constantly worked back to known

real  world  situations  that were a possible explanation of the given

situation.  That is, the subjects seem always to search through  their

experience, for an instance of a situation which could be described in

terms of the particular interpretation that was beeng  placed  on  the

sentence.    Through   such   a  mechanism  they  decided  that  their

interpretation  of  the  relationship  between  translated  words  was

plausible.  These instances did not remain consistent from sentence to

sentence and so did not appear to be important  in  understanding  the

situation,   but   were  constantly  being  used  to  test  the  local

plausibility of the interpretation of the passage.


     The third thing that we learned was that the subjects are able to

pick  up  the  writer's style and use this: to determine where to look

for information, to relate sentence with each other; and to develop  a

general flow of the explanation.  All of this, apparently, before much

understanding of the domain has been acquired by the subjects.


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Robert M. Balzer


     Finally, one very surprising thing happened.   Two  of  the  five

subjects  could  identify  the  problem  domain  after  only  a single

sentence had been presented.  The sentence "Sooner or  later  everyone

runs  across  the problem of pottling something to a sprock inside the

lorch." contains almost no content, yet it seems to set the stage  for

the subjects and give them a good feeling of the type of problem to be

discussed.  It demonstrates how incredible quickly people are abble to

lock on to and utilize stage setting information to establish context.


     In  conclusion  then  these  experments  seem  to  indicate   the

following:



1. That subjects are able to acquire knowledge about a domain

   described in unfamiliar terms; 

2.  That the use of function words in such descriptions is very

    important to the understanding process;

3. That some portion of such acquisition seems to be mechanizable

   through a set of rules;

4.  That subjects utilize world knowledge extensively to test local

    plausibility of interpretations; and,

5.  That style is an important aspect of a description which enables

    subjects to determine what are the important sections and how

    a description flows from one sentence to the next.


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Robert M. Balzer


                               EXAMPLE PROTOCOL


     We reproduce below in its entirety, the protocol of  one  subject
in  our  experiment  to  test  the  feasibility  of domain independent
problem acquisition and solution.  The protocol  is  followed  by  the
dictionary  of  domain  dependent words and the corresponding nonsense
words.

     The  goal  of  this  experiment  is  for   you   to   design   an
implementation  of  a  model that I am going to describe to you.  I am
going to describe a goal and it is going to be a simple  statement  of
what  it  is  you  are  supposed to accomplish.  Now after that, it is
expected that you are going to be the active element in the discourse,
so that you will ask me for any information that you need to carry out
the goal and I will give you that information.   I  am  not  going  to
spontaneously  give you information.  You have to ask for whatever you
need.  OK? What we have done is purposely express this model in  terms
of  some  nonsense  words so that you cannot relate it to anything you
know about.  We are recording this so it would help  if  you  do  your
thinking  out  loud.   OK - the goal is to build a frobnication system
and what we're supposed to do is  to  keep  track  of  the  number  of
gronked frobs on each tove.

Q. On each tove?
A. Tove - t o v e.
Q. OK - that's it. How do frobs get gronked?
A. There's an operation called frynation which changes the
     status of a frob which is not gronked to gronked.
Q. How are frobs created?
A. Frobs are neither created or destroyed - they are part of
     a frotz.
Q. OK - are many frotz part of a tove?
A. No. Associated with each tove there is a type of frotz.
Q. So each tove represents a frotz and a frotz is made up of
     many frobs. Why are frobs frynated? Does a frynation of
     a frob make it a gronked frob?
A. Right. That's part of the operation of this system.
Q. Is the number of toves static?
A. Yes, it's specified in the bletch.
Q. A bletch is...
A. A bletch is a table that is part of the input to the system.
     You can look up in the bletch how many toves there are.
Q. OK - so the bletch is the initialization, basically.
A. Yes.
Q. OK - I've bletched and now have a given number of toves
     which are all made up of frotz and those frotz contain
     frobs.
A. Each tove may have a different frotz.
Q. Right, certainly - and how are the frotz specified.
A. That's also part of the bletch.
Q. Are frotz all specified initially during the bletch to be
     ungronked frobs?

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Robert M. Balzer


A. Each frob on a frotz is initially gronked.
Q. Is initially gronked...how do you ungronk a frob?
A. There's an operation called mungnation and a mungnation
     of a frob changes the status from gronked to munged.
Q. Is a munged frob the same as an ungronked frob?
A. Yes.
Q. Under what circumstances will mungnation occur in the
     frob.
A. Both mungnation and frynation are specified from one of
     a set of terminals.
Q. OK - do you want a constantly running number of the number
     of gronked frobs?
A. At any point I wish to be able to query and find out how
     many gronked frobs there are on a tove.
Q. On a particular tove?
A. Yes.
Q. How does one specify a tove?
A. A tove is specified by both a tove name and a bart.
Q. A bart is...
A. A bart is an atomic thing.
Q. A bart is a frob.
A. A bart is something that is used. A tove by itself specifies
     a set of toves, actually - a tove name by itself specifies a
     set of toves - to pick out a particular one you have to specify
     also a bart so a combination of a tove and a bart gives you a
     particular tove.
Q. OK. Is the tove in a bart in a bart a reasonable access
     path?
A. A tove and a bart and a bart?
Q. Namely, how many levels of tove are there - by what you
     just said there appear to be two levels of toves. There's
     a tove - you access by saying a tove in a bart.
A. I'm a computer user - I don't understand computer terms.
     I don't know what access means.
Q. OK - to get to a frob what maximum amounts of information
     are you willing to give me to get to this frob.
A. I don't understand the word 'information' either.
Q. A tove and a bart is a tove.
A. A tove name with a bart specifies a particular tove.
Q. ..and do you want to specify a frob which is part of that
     tove?
A. The bletch specifies the type of frotz associated with the
     tove.
Q. Frotz..
A. And the bletch also contains the number of frobs for each
     type of frotz.
Q. Can we go over what's a frotz again? A frotz is a
     collection of frobs?
A. Yes - a frotz is associated with the tove and each tove has
     associated with it a type of frotz, and that's the same for
     all toves without specifying a bart. In other words, if
     you just give a tove name that specifies a set of toves
     which are identified by their barts but all of those toves

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Robert M. Balzer


     have the same frotz. To completely specify a tove you need
     both the tove name and a bart, but all the things with the
     same tove name independent of the bart have the same frotz.
Q. All the things with the same tove name have the same type
     of frotz.
A. Yes.
Q. Independent of what?
A. Bart.
Q. A tove name followed by a bart leads to a tove.
A. Right.
Q. And that tove - let's talk about that specific tove - tove
     name followed by the bart - that tove is made up of a frotz.
A. Right.
Q. And that frotz is made up by several different frobs.
A. A number of frobs.
Q. Number - specified during the bletch?
A. Right.
Q. Now is a tove name followed by a bart followed by something
     specification of a particular frob?
A. No - all we know about frobs is the number of them on
     each frotz.
Q. OK - if I wanted to frynate a frob the way I name
     that frob is by a tove name followed by a bart.
A. Right.
Q. ...followed by what?
A. Followed by nothing. A frynation just says do it to one
     of the frobs on that particular tove-bart combination.
Q. And I assume mungnation is the same phenomena in the
     opposite direction.
A. Right.
Q. Why are you making a distinction about different types
     of frotz? For what?
A. Each different type of frotz has a different number of
     frobs.
Q. So one type of frotz has always a specified number of frobs.
A. Right. And that number is given in the bletch.
Q. Is the bart also a tove name?
A. No - the bart is used to disambiguate a tove name.
Q. In what sense?
A. A tove name by itself gives a set of things which have that
     tove name. Each of those has a different bart and so by
     specifying both the tove name and bart you get a particular
     one.
Q. So the tove name is really a name of a type of the frotz.
A. No. Things with different tove names may have the same
     frotz - that may have different ones - but everything with
     the same tove name has the same frotz.
Q. Everything with the same tove name has the same type of
     frotz.
A. Right.
Q. ...so any tove name followed by a specific tove name
     followed by any bart will lead me to a frotz with the same
     number of frobs on it.

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Robert M. Balzer


A. Yes.
Q. OK - let me try to clarify this situation. During the
     bletch a number of tove names are specified. Those tove names
     ...are the barts also specified during the bletch?
A. The bletch specifies the - for each tove name it specifies
     periodicity.
Q. I don't know what that means.
A. It's a rate at which those toves reoccur. Every so often
     this tove will reoccur - OK - and the bart is a way of
     picking out which one of those you want to talk about - like
     the first one or the second one or whichever...so that it's
     in the bletch there is a rate of repetition of that tove.
Q. So a tove name is specified for the rate of repetition.
A. Right. And the bart is used to distinguish which of that
     set - that generated set - you want to talk about.
Q. Right - and also associated with the tove name is the type
     of frob.
A. Right.
Q. ...and I have n terminals typing in mungnations and frynations
     into this system.
A. Right.
Q. ...and at some point you want to find out the number of frobs..
A. ..on a particular tove. There's a command that says..
Q. ...number...
A. Whatever...
Q. This is probably not a legitimate question...so a tove name      a
 tove of a particular type - a tove name is an ordered list
     of a s+t of frobs.
A. A set?
Q. I know - OK - now, I'm supposed to be doing something      right -
 I'm supposed...
A. You're supposed to be building a system which will operate
     in this environment and allow me to ask at any point in time
     what the number of gronked frobs is on a particular tove-bart
     combination.
Q. OK - and how do you want me to specify it/
A. I want a number to come out.
Q. So now we're going to play the game - in some sense..
A. No, you're going to build a program. The object is for you
     to build up enough of an understanding of what's going on here
     so that you can describe a program which will successfully
     do - which will achieve the goal.
Q. So I'll say - tell you what the program is.
A. Right.
Q. Now let me try to get it all straight before I start telling
     you what the program looks like. OK. You specified to me
     during the bletch the tove name - a set of tove names - no, a
     list of tove names. Associated with each tove name is the 
     number of barts each tove name will have - a period of it's...
A. OK.
Q. ...and each of those tove name-bart pairs will hne kind
     of a frob - for a particular tove name and that frob is made
     up of a specified number of frobs which are all gronked,

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Robert M. Balzer


     initially and -- is that all you're specifying in the bletch?
     Is that all the information you're giving me in the bletch?
A. No - the bletch also has for each tove a gritch and a zorch.
Q. Which are... a gritch..
A. Alright - well a tove is the movement of a frotz from a
     gritch to a zorch on a bart.
Q. ???
A. A tove is the movement of a frotz...
Q. Now wait, a tove..
A. ...a tove is the movement of a frotz from a gritch to a zorch
     on a bart.
Q. A tove is the movement of a frotz from a gritch to a zorch
     on a bart. A gritch - is a gritch made up of a set of tove
     names?
A. No. A gritch is a location.
Q. A gritch is a place?
A. Yes.
Q. ...and a zorch is a place?
A. Yes.
Q. ...on a particular bart.
A. Yes. A bart is a unit of time.
Q. And how do I move a frotz from a gritch to a zorch.
A. That's the definition of a tove and the toves are specified
     in the bletch.
Q. ..in a bletch is a tove name. Right?
A. Yes.
Q. ...and the rate of repetition?
A. Right. The rate of repetition is in terms of the bart.
Q. That's right. Does the rate of repetition specify when a
     frob moves from a gritch to a zorch.
A. Yes.
Q. Does the change of a frotz from a gritch to a zorch occur
     automatically? As a function of time?
A. Yes - that's part of the operation of a tove.
Q. Part of the function of a tove?
A. Yeah.
Q. Is there...how many frotz of a particular tove name can be
     gritched at one time and zorched at one time.
A. At a particular time a tove occurs - OK - and that tove
     is the movement of its associated frotz - the frotz associated
     with that tove - from the gritch location to the zorch
     location.
Q. ...on a frotz of a particular tove name.
A. No, no, no - this is for the tove - this is for the frotz      this
 is for a tove-bart pair - it's a particular tove that
     moves from a gritch to a zorch and it occurs when the bart
     happens at some point in time.
Q. ...when the bart happens..
A. The bart is a time specification.
Q. Right. So every tove occurance - tove name or pair gets
     switched from being gritched to zorched. Are they every
     switched from being zorched to gritched?
A. No.

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Robert M. Balzer


Q. Can I frynate a zorched frynation?
A. Frynation and mungnation have nothing to do with gritching
     or zorching.
Q. Then the number of gronked frobs is independent of whether
     they're gritched or zorched.
A. Yes.
Q. Then I don't care whethings are gritched or zorched.
A. I don't understand.
Q. The goal of...the goal of the system is independent..
A. You can't ask me to solve your problem.
Q. OK.
A. What you care about and what you don't care about is something
     that's internal to the system.
Q. Right. But I can do frynations and mungnations on gritched
     or zorched tove name pairs.
A. Actually, mungnations and frynations can only occur before
     the movement of the frotz from the gritch to the zorch.
Q. So once a frob is zorched then I cannot do the frynation
     on the frob in that frotz.
A. That's right...or a mungnation.
Q. And there's no way for a zorched frob to become a gritched
     frob.
A. That's right.
Q. But until its zorched any terminal can do a mungnation or
     frynation on a frob in that frotz.
A. Right.
Q. So during the bletch you will give me tove names, specified
     frotz for those tove names, the rate of repetition, which is
     going to be given to me..
A. ...from the bletch.
Q. In what form are you going...
A. It's in a form that's readable.
Q. OK. I have the tove name, type of frotz that the tove
     name's going to have, the rate of repetition of that tove name,
     and whenever a repetition occurs a gritched frob becomes a
     zorched frob.
A. Yes.
Q. And so after a certain bart of time I can no longer frynate
     or mungnate a tove with a bart number less than the current
     bart.
A. That's right.
Q. So in a particular bart an instance of a particular tove
     becomes gritched to zorched and any time before that bart I
     can do a frynation or a mungnation on a tove name-bart previous
     to the bart.
A. Yes.
Q. What happens to a tove name-bart after its zorched. Is there
     any information you have or want to read?
A. No.
Q. During the bletch you're giving me several instances, you're
     creating an extensiation of tove names - so I have tove names
     in some sense sub-1, 2, 3, 4.
A. Yes.

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Robert M. Balzer


Q. Except those subscripts are time subscripts and I have a
     clock going at some rate.
A. Right.
Q. ...and I'm reading off of terminals people typing in frynations
     and mungnations.
A. Yes.
Q. Tove names by pairs and we're talking about tove names followed
     by the subscript.
A. Right.
Q. Every time the clock ticks I throw away a tove name-bart
     pair which is the tove of a particular bart of time.
A. There may be some clock ticks that don't have a corresponding
     tove and bart.
Q. Certainly. The subscript is really like maybe one - five      ten -
 fifteen and I have to write to the fifteenth clock
     tick to write out one tove-bart pair.
A. Fine.
Q. And whenever you ask me about a tove-bart pair it has to occur
     before that - you have to ask me before the bart has clicked
     over to that number and if it has then I can go through and
     count up the ones that you want - not changed to be among the
     frobs and that's a set.
A. How do you do this? What I asked you about the number of
     gronked frobs. how do you answer that question?
Q. How do I answer that question? With a number.
A. How do you get the number.
Q. All the frobs are initially gronked and you can change them
     by mungnating them and you have a number which is set during
     the bletch..
A. Who has the number.
Q. Each tove name-bart pair has an associated number and if you
     do a mungnation on it I subtract one and if you do a frynation
     on it I add one, checking to see if it's not over the number
     that you've already done.
A. OK.
Q. Not over the specified number in the frob.
A. OK.
Q. And I'll give you that number whenever you ask for it by
     giving me the tove name-bart pair. Is that it?
A. OK, now I have a modification that I'd like to make
     to the model and that is that only a person who has done a
     mungnation which has not previously been frynated can frynate.
Q. Only the person who has done ...only a terminal..
A. No, only a person.
Q. Who has done a mungnation on a particular tove-bart..
A. ...can do a frynation on that tove-bart. OK, and he can
     only do it if he has not already done a frynation on that
     tove-bart.
Q. He cannot do it unless he's already done a frynation?
A. He cannot do a frynation unless you have done a mungnation.
Q. One particular person - got to have n users on this system.
A. Yes.
Q. Can it be assumed that the person is a terminal?

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Robert M. Balzer


A. No.
Q. Can the particular person, if he does a mungnation on a
     particular tove name-bart, can he do any number of frynations?
     One for every corresponding mungnation?
A. That's right.
Q. OK - for the user - and you know who is at a terminal at
     a particular time - the system will give you that information.
     I keep his name in a record and associated with that name is
     the tove name-bart pairs that he has manipulated by doing
     mungnations. If he tried to do a frynation on the tove name    
 bart that is not in the list then I won't let him do it and
     the only way a tove name-bart can be entered in that list
     associated with his name is by doing a mungnation and every
     time he does a frynation legitimate tove name-bart
     that means it's in the list - I take it out of the list.
A. Fine.
              DOMAIN DEPENDENT DICTIONARY
    Airline Reservation System - Frobnication System
    Seats - Frobs
    Free - Gronked
    Flight - Tove
    Reserved - Munged
    Airplane - Frotz
    Departure point - Gritch
    Destination point - Zorch
    Reservation - Mungnation
    Cancellation - Frynation
    Reserve - Mung
    Cancel - Fry
    Date - Bart
    Airline schedule - Bletch

Human Use of World Knowledge                        Page  28
Robert M. Balzer


                        APPENDIX II
                Protocol of Experiment No. 3


Sooner or later everyone runs across the problem of pottling something
to a sprock inside the lorch.

:  There is a great deal of context in that..
:  Well, lets see.  Suppose we know that lorches are different
   from sprocks because...
:  ..because sprock is inside the lorch.
:  Well, it could stick out..it could be an appendage to something
   that is tightly locked or pottled and like sticks out.  I'm
   getting visions of things.  It sure is wild.
:  Well, I don't know if this is a valid thing to say but since
   everybody runs across the problem it can't be too highly
   mechanical a problem.
:  A lorch could be some kind of a container or it also could be
   some kind of mechanism of which a sprock is a part.
Even if the thing was a mechanism isn't that a kind of container?
:  Well, I was thinking of something inside like an automobile
   engine.  I don't consider an automobile engine a container but
   you could do something to a something inside the engine.
The engine is a container.
That's not its primary use..
:  Alright..
But it seems to me that the word 'inside' only means container.
:  OK.  The word 'the' really strikes me as funny...
How's that?
:  As inside 'the' lorch.  The first sentence says this is really
   the context.  This is a sentence out of the middle of a logical
   paragraph - it wasn't the first thing that was ever said in the
   book.
:  Although a smart robot mechanism might take this sentence to
   mean 'the lorch' which means that every person or every family
   or every organization of some type has a lorch.
:  Within the law.  Inside the law.
:  Well, customarily, like you might say...do you talk about doing
   something to the car and the context there is that customarily
   every family has 'the' car or several 'the' cars.
:  Or every once in a while you get stuck with the job of vacuuming
   around the house.
:  You have to strain to think that 'the' is really part of the
   introductory sentence.
:  Well, pottling seems to be fitting.  If you pottle something
   to a something.  There is a contact.  It means making contact
   with a community.
:  But pottling is also probably not a specific.  A very task
   specific kind of word (verb).
:  ...because apparently there are many things that can be pottled
   to sprocks.
:  That's right...the problem is when its inside the lorch.
:  I'd like to know whether a sprock is a part of a lorch or a

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Robert M. Balzer


   sprock is a thing that's inside a lorch.
:  ...whether a lorch is a container in which you do this pottling
   or whether you are actually pottling the sprock.
:  ...every lorch is sprocked or has somm sprocks.
I think its best at this point to just recognize that is something
we want more information about and see if the information comes in
the following text.
:  ...it says 'a sprock'...there are probably several sprocks..
:  ...there are probably inside and outside sprocks..
:  ..that could be..its a possibility...
:  Well, what's the problem.  Is the problem pottling or is the
   problem because its inside.
:  I think the inside is ambiguous.
:  In what way?
*  In the fact that we brought out -- that the sprock could be
   attached to the inside of the lorch and that you have to pottle
   something onto it, or that the lorch is a container in which
   you do the pottling..
:  Are there any other alternatives?
:  Let me see..
:  A sprock seems to be an object.  It could be a human, but I doubt
   it.
:  We ought to number these sentences...
:  Let's call this one 1.
:  Yeah, I think we should number the sentences so we can refer
   back.  Let me summarize my knowledge to this point:  lorches
   are either contained or have as constituents some sprocks.
:  That's much better than mine -- sprocks - less than or equal to
   lorch; lorch - container/mechanism; pottle - contact or
   communication..I have inside and outside sprocks.
:  Also, probably many things can be pottled.
:  If we've already guessed it we have to keep quiet.
:  If you already guessed it?
:  I'm ready for another sentence.
Though the first impulse may be simply to lank a flum into the
sprock, this seldom proves a satisfactory solution.
:  I think we have somewhat of a definition of pottling.  To
   pottle - to land a flum - seems to be one of the ways to
   pottle.
:  No - to lank a flum into is a way to pottle to.
:  That's right.  I guess if you lank the flum into the sprock that
   would be the same as pottling.  That would define pottling
   something to the sprock.
:  Its an instance.  That's right.  But evidently there are more.
:  Is the flum something in the previous sentence.
:  I think so...
:  It may not be.  I mean it may..
:  Maybe this is something you have to do before you can pottle
   something on it you have to clear the sprock.
:  Right.  So a flum is just an attaccment that will enable
   something to be pottled.
:  ...pottles onto it.
:  On the other hand a flum might be for you to pottle it.

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Robert M. Balzer


:  Or it might be that.  And the lank would be actually an
   instance of pottling.
:  On the other hand, if the flum were a thing you were pottling
   to the sprock then they would have probably said that you pottle
   a flum to a sprock, not pottle something.
:  Maybe pottling a flum is incorrect usage of flum.  Maybe you
   would never say pottling from the end of the Penn Central.
:  Lanking sounds not too good -- lanking sounds like it just
   talks of it.  I would say lanking is like tosssng.  Lanking
   is not a thorough job.  Or else a flum sounded very good when
   you do it.
:  Well, maybe lanking a flum is a good way of doing some things
   but its not as good as pottling to a sprock.  It might even be
   a good way of pottling to something else.
:  It could be that it lengthened a flum that isn't very good.
:  Or maybe lengthening is fine its the flum..
:  There are lots of instances where one method of attachment
   is good for one thing but isn't good enough for another
   thing.  Does it involve some kind of linking of something.
:  Either linking or...
:  ...including..
:  Well whatever it is lanking a flum.. or a flum doesn't do it.
   I'm not sure whether its the flum or the lanking - the flum
   or the lank.
:  You can do something else to a flum.
:  Or just lanking it once you are inside the sprock or into
   the sprock...somewhere in that combination is.. I would bet
   that its because its inside that there's a problem.
:  Are you doing all this inside the lorch.
:  ...maybe you can lank a flum..
:  Well, there's still, I guess, one ...almost four ambiguous
   possibilities whether you can..
I haven't counted, but it sounds to me like you're talking
about many more than that.
:  Well, the main situation is that either to lank could be -- well,
   not counting all the possibilities - the simple possibility
   that lanking is what causes the problem or that flum is the
   problem - or that you can't lank a flum...
:  Or that the problem is that you are undecided..
:  ..I'm sure you can lank a flum because you would try that but
   if you can't do it into the sprock or that the whole thing is
   done in the context of inside the lorch.
:  This seems to imply that you can actually lank the flum into the
   sprock under these condittons.
:  Yes, that's right...
:  ..but if you do it won't work - it won't pottle very well.
:  It might accomplish the problem but later it could fall apart..
:  ..something will happen at night..
:  Well, I'm ready for the next sentence....
Alright....

Human Use of World Knowledge                        Page  31
Robert M. Balzer


                         REFERENCES



1.  AUTOMATIC PROGRAMMING, R. M. BALZER
    Institute Technical Memorandum ISI/RR-1
    USC INFORMATION SCIENCES INSTITUTE
    September 1972